As supervisor of a stenographic unit, you find that one stenographer is efficient and another is careless. The most appropriate action for you to take in this matter is to:

• A. urge the more efficient stenographer to be more careful in checking the other stenographer's work
• B. impress the less efficient stenographer with the importance of checking her work thoroughly
• C. emphasize to both employees that they must be more careful in their work
• D. make certain that these two stenographers are not assigned to work together in preparing future reports

Answer: (C)

The key idea is to raise quality by reinforcing a shared standard of careful, accurate work for everyone. As supervisor, you want to set expectations that all stenographers must be careful, not just focus on one person or assign blame to a single individual. Emphasizing carefulness with both employees creates fair accountability and a team-wide commitment to accuracy, which is more sustainable than singling out or isolating one worker.

Why this fits best: it addresses the issue at its source—the level of care in producing the work—without creating resentment or placing the burden on the more capable worker to monitor the other. It also keeps the workflow cohesive and reinforces that accuracy is a collective responsibility.

In practice, after this reminder, you can support the standard with concrete measures like checklist procedures, a brief cross-check step, and targeted training or coaching to ensure everyone maintains the same level of care.