If a rule does not clearly cover a matter, what is the recommended course of action?

• A. Refer to your superior
• B. Use your best judgment
• C. Visit your superior and consult with him
• D. Do as the majority of subordinates think best

Answer: (A)

When a rule doesn’t clearly cover a matter, you escalate to your supervisor for an official interpretation or directive. This keeps actions aligned with policy, preserves accountability, and prevents ad hoc or incorrect decisions. Relying on your own judgment risks misapplication, and going with the majority lacks the necessary authority. Referring to your superior initiates the proper channel to obtain authoritative guidance.