If an intelligent employee assigned to a routine job is restless, a supervisor could most probably correct this situation by?

• A. Praising the employee's work before the other workers.
• B. Explaining to the employee that not everyone in the job can be freed from routine duties.
• C. Offering constructive criticism and urging the employee to take more interest in his job.
• D. Transferring or recommending the transfer of the employee to a more challenging job if it were possible.

Answer: (D)

This item tests how to maintain engagement for a capable employee who finds routine work unstimulating. When someone is intelligent and restless, the most effective remedy is to adjust the job so it offers a greater challenge. Transferring or recommending transfer to a more demanding role, if feasible, uses the employee’s abilities, provides meaningful work, and can boost motivation and performance by aligning tasks with their need for growth and impact. Simply praising the work or criticizing it without offering a more stimulating alternative doesn’t address the root cause of boredom. Explaining that not everyone can be freed from routine duties also misses an opportunity to keep a valuable worker engaged. If a transfer isn’t possible, other options like enriching the current role or rotating tasks can help, but the best fit here is moving to a more challenging position where available.