If morale is affected because a manager is disliked by workers, the best initial response is to

• A. have the supervisor talk to the workers
• B. loosen up on the discipline of the department
• C. take stock of oneself to determine if he or she is to blame
• D. supervise the workers more rigidly

Answer: (A)

When morale is low because workers dislike the manager, the first step is direct, open dialogue. By having the supervisor talk with the workers, issues and perceptions can be aired in a constructive way, specific concerns can be identified, and expectations can be clarified. This shows accountability and a willingness to adjust, which helps rebuild trust and morale more effectively than escalating control or retreating from interaction.

Loosening discipline sends mixed signals and can undermine standards, while tightening control without listening to concerns often increases tension. Reflecting on one's own behavior is valuable, but it’s most effective after you’ve heard from the team and understand what needs changing.