What is the best way for an administrator to get prompt and effective service from subordinates?

• A. To try to be popular and be a regular fellow
• B. To direct them in a superior manner without abusive language, letting them know you are the boss
• C. To direct them in a just and dignified manner without abusive language
• D. To direct them in a superior manner, with strong, even profane words

Answer: (C)

The main idea is that effective supervision rests on directing subordinates in a just and dignified manner. When a supervisor communicates clear expectations and enforces them fairly, without abusive language, subordinates understand what’s needed and feel respected. This builds trust, motivates better performance, and leads to quicker, more reliable service because people are confident in the standards and believe they will be treated consistently.

Using popularity as a goal can undermine accountability and misses the point of performance standards. Relying on strong, abusive, or profane language damages morale, creates fear or resentment, and can actually slow response times. Directing with a sense of dignity and fairness provides authority while maintaining respect, which is the most sustainable path to prompt and effective service.