When giving corrective feedback, which practice is recommended?

• A. Discuss only in writing
• B. Private and constructive discussion
• C. Discuss in front of others
• D. Postpone discussion indefinitely

Answer: (B)

Corrective feedback works best when delivered in a private, constructive discussion. This approach protects the employee’s dignity, reduces defensiveness, and signals that the goal is improvement rather than punishment. In the conversation, focus on specific behaviors and their concrete impact, use clear, nonjudgmental language, and offer actionable steps and support to help the person meet expectations. Timeliness matters, so address issues soon after they arise rather than letting them fester. While written notes can supplement feedback, relying on a private conversation ensures the recipient can ask questions, seek clarification, and commit to an improvement plan. Public critique or delaying feedback indefinitely would undermine learning and morale.